Shipping policy
Shipping policy
Delivery areas
We ship our products within Austria and to all countries of the European Union. Other countries on request.
Shipping costs
Shipping costs are clearly displayed during checkout before you complete your order.
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Austria: from €9.90
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EU: from €12.90
We offer free shipping within Austria on orders of €150.00 or more.
Delivery times
Unless otherwise stated in the respective offer, the goods are delivered within:
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Austria: 2–5 working days
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EU: 3–10 working days
The delivery period starts after payment is received.
Please note that deliveries are not made on Sundays or public holidays.
Shipping providers
We ship through our partners Österreichische Post, DHL and DPD, depending on the destination region and parcel size.
Payment terms
Delivery is made against payment by:
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PayPal
Transport damage
If goods are delivered with obvious transport damage, please report this to the carrier immediately where possible and contact us without delay.
Shipment tracking
Once your order has been shipped, you will receive a shipping confirmation with a tracking number so you can track your delivery.
Notice regarding failed delivery
If delivery is not possible and the parcel is returned to us, we reserve the right to charge the costs of reshipping.