Shipping policy



Shipping policy

Delivery areas

We ship our products within Austria and to all countries of the European Union. Other countries on request.


Shipping costs

Shipping costs are clearly displayed during checkout before you complete your order.

  • Austria: from €9.90

  • EU: from €12.90

We offer free shipping within Austria on orders of €150.00 or more.


Delivery times

Unless otherwise stated in the respective offer, the goods are delivered within:

  • Austria: 2–5 working days

  • EU: 3–10 working days

The delivery period starts after payment is received.

Please note that deliveries are not made on Sundays or public holidays.


Shipping providers

We ship through our partners Österreichische Post, DHL and DPD, depending on the destination region and parcel size.


Payment terms

Delivery is made against payment by:

  • PayPal


Transport damage

If goods are delivered with obvious transport damage, please report this to the carrier immediately where possible and contact us without delay.


Shipment tracking

Once your order has been shipped, you will receive a shipping confirmation with a tracking number so you can track your delivery.


Notice regarding failed delivery

If delivery is not possible and the parcel is returned to us, we reserve the right to charge the costs of reshipping.